Gluu Privacy Policy

Your personal information collected from payment forms or mailing list signup forms is never shared, sold, or rented to anyone, ever.

Your personal information is only shared between internal systems, like WordPress, Stripe, PayPal, and MailChimp—all of whom have security safeguards in place. All these services are required for us to keep our website up and running.

If you want to opt-out of any communication, click “Unsubscribe” located at the bottom of every single email from us. If you want your data to be deleted from our database, reply to any email, and we will take care of that. Keep in mind, if you do get deleted from our database, you will not be able to sign up for any courses, use our software products, or receive our email content.

We do not use tracking pixels from the gluusociety.org mailing list, so no personal data is collected there.

GDPR DETAILS

Your data is protected using industry standard tools and software. It’s never shared, sold, or given away, except to connect internal software accounts to other internally used software accounts (i.e., WordPress to MailChimp).

The data is stored as long as our e-commerce stores are live.

The data is stored in the United States of America.

The type of data stored is name, email, IP, and personalization details you’ve filled in via forms on our website.

If there is a data breach, you will be notified within 72 hours—but only if you didn’t opt-out of receiving communications from us.

 

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address.

 

When you browse our store, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

 

Email marketing: With your permission, we may send you emails about our store, new products, and other updates.

 

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to register for a class, sign up for a newsletter, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting your personal information and are using it for that specific reason only.

When you register for a class or purchase a product, you are expressing consent to get occasional and related marketing emails.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us or mailing us at Gluu Technology Society 207-1425 Marine Drive, West Vancouver British Columbia Canada V7T 1B9. You can also select “Unsubscribe” from any of our emails, which is instant.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Otherwise, no one ever gets to see or use your personal data.

 

SECTION 4 – ECOMMERCE

Our stores are hosted on EasyDNS using WordPress. This provides us with an online e-commerce platform that allows us to provide our products and services.

Your data is stored through our internal databases, credit card and payment processors, and MailChimp. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, Stripe stores your credit card data. If you choose PayPal, then PayPal stores your data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After your purchase is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the PCI-DSS standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, PayPal, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies to understand how your personal information is handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves a third-party service provider’s services. In that case, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Canada, and your transaction is processed by a payment gateway located in the United States. Your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that our privacy policy has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If we are acquired or merged with another company, your information may be transferred to the new owners to continue to provide products to you.